KTMB increases crew productivity by 30% with Trapeze WFM

KTMB Automates workflows for large productivity gains

Rail operators across Southeast Asia grapple with complex workforce management (WFM) tasks. Manual processes lead to inefficiencies, frustrated employees, and ultimately, a negative impact on service quality. KTMB, the national railway operator of Malaysia, faced similar challenges.

Read the transformative success story of KTMB who digitised and automated their operations with Trapeze WFM to achieve:

  • 70% Faster Scheduling and Rostering: Automated workflows eliminated manual tasks, saving planners valuable time.
  • 30% Increased Crew Productivity: Optimised schedules ensured efficient crew utilisation
  • Enhanced Crew Communication: A mobile app empowered crew members with easy access to rosters and the ability to manage leave requests.
  • Improved Decision-Making: Workflows that could take days, now done in minutes. Comprehensive reporting capabilities provided insights to continuously improve WFM practices.
Learn how Trapeze WFM can transform your rail operations

Download the full KMTB case study today

Read the transformative success story of KTMB who digitised and automated their operations with Trapeze WFM. The intricate and dynamic nature of managing a large workforce in the rail industry is compounded by the reliance on outdated, manual processes.

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Case-study
WFM Case Study
How Arriva Sweden digitised WFM with Trapeze
Mode of Transport

Rail

Customer

Keretapi Tanah Melayu Berhad

Company size

2046 Employees

Solutions

Workforce Management

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Trapeze Group

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