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Published in Case Studies
Rail operators across Southeast Asia grapple with complex workforce management (WFM) tasks. Manual processes lead to inefficiencies, frustrated employees, and ultimately, a negative impact on service quality. KTMB, the national railway operator of Malaysia, faced similar challenges.
Read the transformative success story of KTMB who digitised and automated their operations with Trapeze WFM to achieve:
Read the transformative success story of KTMB who digitised and automated their operations with Trapeze WFM. The intricate and dynamic nature of managing a large workforce in the rail industry is compounded by the reliance on outdated, manual processes.
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Rail
Keretapi Tanah Melayu Berhad
2046 Employees
Workforce Management
Trapeze Group